Finance Help
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A credit came in and I can’t link it to its original transaction. What do I do?

Sometimes you’ll find a credit has come in unexpectedly, so you’re unable to link it to its original transaction.

 

Here’s what to do:

  1. Search your transaction history to find the original transaction in the P-card forms table:
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2. Once you find it, you should be able to edit the p-card form to check the relevant box (either Anticipating Refund or Anticipating International Transactions)

 
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3. Return to the credit or fee in your inbox; you should now be able to link it to the original as usual.

 
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